Privacy Policy

1. Information we collect

When you create or use a Stellora account, we may collect information such as your name, email address, account details, business type, plan and billing-related information, workspace preferences, and the business records you choose to enter — such as customers, jobs, appointments, estimates, vehicles, and related notes or activity.

We may also collect technical information such as your browser, device information, IP address, and basic usage information needed to operate, secure, and improve Stellora.

2. How we use your information

We use information to provide and operate Stellora, maintain your account, provide customer support, improve the platform, communicate with you about your account, and protect Stellora and its users from fraud, misuse, or security threats.

We also use information you provide — including your business type, plan, and preferences — to personalize your workspace. That may include adapting modules, language, dashboards, and recommendations so Stellora better matches how your business works.

3. Your business data

Information you enter into Stellora belongs to you or your business. Stellora uses that information to provide the services you request and to operate features of the platform.

We do not sell your business data or customer information to third parties.

4. Information sharing

We may share information with service providers that help us operate Stellora, such as infrastructure, authentication, analytics, email, payment, and security providers. These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law or when necessary to protect the rights, safety, security, or property of Stellora, our users, or others.

5. Data security

We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. No online service can guarantee absolute security, but we continuously work to improve the security of Stellora.

6. Data retention

We retain information for as long as necessary to provide Stellora, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

7. Your choices

You may update certain account, business type, and workspace information through Stellora. You may also contact us if you have questions about your information or want to request assistance with your personal data.

You can manage optional cookie preferences as described in the cookies section below.

8. Cookies and similar technologies

Stellora uses essential cookies and similar technologies that are necessary for authentication, security, preferences, and core platform functionality. These are required for Stellora to work as expected.

With your permission, we may also use optional cookies or similar technologies — such as analytics — to understand how the product is used and improve Stellora. Optional technologies are not required to use the service.

When you visit Stellora, you can choose Accept all or Essential only. We store that choice in your browser so we remember your preference on later visits. To change it, clear this site’s stored data in your browser settings, then reload Stellora and choose again — or contact us for help.

You can also use browser controls to block cookies. Blocking essential cookies may prevent some features from working correctly.

9. Children's privacy

Stellora is intended for businesses and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page. Your continued use of Stellora after an update means you acknowledge the revised policy.

11. Contact us

If you have questions about this Privacy Policy or how Stellora handles information, contact us at hello@stellorahq.com.