Terms of Service

1. Acceptance of these terms

By creating an account or using Stellora, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not use the service.

2. About Stellora

Stellora provides business management and customer relationship tools designed to help businesses organize customers, appointments, relationships, activity, and other business information.

Stellora may adapt features, recommendations, dashboards, and workflows based on information and activity within your account.

3. Your account

You are responsible for providing accurate account information and keeping your login credentials secure. You are also responsible for activity that occurs through your account.

You must promptly notify Stellora if you believe your account has been accessed without authorization.

4. Business and customer information

You are responsible for the information you enter into Stellora, including customer, employee, appointment, business, and other records.

You represent that you have the appropriate rights and permissions to collect, use, and provide information entered into Stellora.

5. Acceptable use

You agree to use Stellora only for lawful business purposes. You may not use the service to violate applicable laws, interfere with the operation or security of Stellora, attempt to gain unauthorized access, distribute malicious software, or abuse the service or other users.

You may not use Stellora to store or process information in a way that violates applicable privacy, consumer protection, employment, marketing, or other laws.

6. Plans and subscriptions

Stellora may offer free and paid subscription plans. Features, usage limits, pricing, included seats, and other plan details may vary by plan and may change over time.

Paid subscriptions may automatically renew according to the billing interval selected at purchase unless canceled before the next billing period.

7. Free trials

Stellora may offer free trials for certain paid plans. Trial availability, duration, eligibility, and included features may vary.

Unless otherwise stated when you start a trial, a paid subscription may begin when the applicable trial period ends.

8. Cancellation and termination

You may cancel your Stellora account or subscription according to the options available within the service.

Stellora may suspend or terminate an account when reasonably necessary to address violations of these terms, security concerns, abuse, fraud, legal requirements, or other circumstances that could harm the service or its users.

9. Your content and data

You retain ownership of the business and customer information you submit to Stellora. You grant Stellora the limited rights necessary to host, process, display, transmit, and otherwise use that information to provide the service.

Stellora does not claim ownership of your business data simply because you store it on the platform.

10. Stellora intellectual property

Stellora, including its software, design, branding, logos, visual elements, documentation, and other original materials, is owned by Stellora or its licensors and is protected by applicable intellectual property laws.

These terms do not give you ownership of Stellora's intellectual property. You receive a limited right to use the service while your account is active and in accordance with these terms.

11. Recommendations and insights

Stellora may provide recommendations, reminders, summaries, insights, predictions, or other suggestions based on information available within your account.

These features are intended to support business decision-making and should not be treated as professional, legal, financial, medical, or other specialized advice.

12. Third-party services

Stellora may integrate with or rely on third-party services for functionality such as authentication, payments, email, analytics, hosting, storage, and other infrastructure.

Third-party services may have their own terms and privacy policies. Stellora is not responsible for services outside of its control.

13. Service availability

We work to keep Stellora available and reliable, but we do not guarantee that the service will always be uninterrupted, error-free, or available at every moment.

Maintenance, updates, technical problems, security incidents, third-party failures, or circumstances outside our reasonable control may temporarily affect availability.

14. Disclaimer of warranties

To the extent permitted by law, Stellora is provided on an “as is” and “as available” basis without warranties of any kind that are not expressly stated in these terms.

15. Limitation of liability

To the maximum extent permitted by applicable law, Stellora will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service.

Nothing in these terms is intended to exclude or limit liability that cannot legally be excluded or limited.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Stellora from claims, damages, liabilities, and expenses arising from your misuse of the service, violation of these terms, or violation of another party's rights.

17. Changes to Stellora

Stellora may modify, improve, add, or remove features from the service over time. We may also change pricing or plan structures with appropriate notice where required by law.

18. Changes to these terms

We may update these Terms of Service from time to time. When material changes are made, we will update the date shown at the top of this page and may provide additional notice when appropriate.

19. Governing law

These terms will be governed by applicable law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

20. Contact us

If you have questions about these Terms of Service, contact us at hello@stellorahq.com.