Free interactive tool

Appointment Performance Calculator

Calculate appointment completion, no-show and late-cancellation rates, and explore revenue recovery scenarios.

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Your inputs

Use counts from one consistent period. Define late cancellations according to your business policy and avoid counting an appointment in multiple categories. Results update immediately in your browser.

Your results

Download a copy of the inputs and calculated results for your own records.

No-show rate

8.3%

No-shows divided by scheduled appointments.

Late cancellation rate

11.7%

Late cancellations divided by scheduled appointments.

Completion rate

80.0%

Completed appointments divided by scheduled appointments.

Potential revenue exposure

$2,040.00

Affected appointment count multiplied by average revenue; not necessarily lost revenue.

Appointments recovered in scenario

8.4

Affected appointments multiplied by the recovery assumption.

Potential revenue recovered

$714.00

Illustrative scenario, not a forecast.

How to use these estimates

  • Compare like-for-like periods and appointment types.
  • Track late cancellations separately from no-shows.
  • Revenue exposure is a scenario based on average revenue; some slots may be refilled and costs vary.

These tools provide general estimates based on the values entered. Accounting treatment and business definitions vary. Use a qualified professional for financial, accounting, or tax decisions. Values are processed in your browser and are not submitted to Stellora.